• August 16, 2023 at 5:26 pm #5902
    AugustoAugusto
    Participant

    I don´t know why bur sometimes it start to lag and after I slide the pencil the stroke come late. No matter if I restart the software it keep doing, is like some bug in the file.

    Do domeone had the same problem?

    August 16, 2023 at 5:37 pm #5903
    Niels Krogh MortensenNiels
    Keymaster

    That sounds strange. To be precise – is it both generally lagging with everything you do in AP – AND only drawing the stroke when you lift your pencil? (The last is a known bug, that we have fixed for the next release (Alpha 8 coming soon)).

    Would you mind emailing me the .ap file in question? My email address is the one you got your activation key from.

    Thanks,
    Niels

    August 16, 2023 at 7:34 pm #5904
    AugustoAugusto
    Participant

    I´m testing it in pipeline production so that I shouldn´t share it because it has some stuff related to my work, . But I´ll try to do a test looking for this issue.

    Thank you very much Niels.

    August 16, 2023 at 7:46 pm #5906
    Niels Krogh MortensenNiels
    Keymaster

    OK, I completely understand.

    But please give me more detailed observations/explanations. I am here to help! Hopefully I can fix the problem for you. But first I need to fully understand what is happening.

    Thanks,
    Niels

    August 16, 2023 at 7:49 pm #5907
    AugustoAugusto
    Participant

    Maybe I can do a video.

    August 16, 2023 at 9:15 pm #5912
    Niels Krogh MortensenNiels
    Keymaster

    That would be great! Thank you!

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