• August 17, 2020 at 12:43 am #3048
    Roro JaiRoro Jai
    Participant

    Hello,
    I have a Windows 10 touchscreen laptop that I installed this software onto, but touchscreen and my stylus don’t work on it. I tried drawing, tapping on new pencils/erasers, and making new frames, but it was unresponsive.

    Thanks

    August 17, 2020 at 8:59 am #3049
    Niels Krogh MortensenNiels
    Keymaster

    Thanks for letting me know Roro. I have heard from others with Win10 touchscreen laptops who have experienced the same issue. This is of course something we need to fix.

    Would you mind helping me out? If you email me (my address is the one we used for sending out your activation key) – so I get your email, then I can send you internal test versions when we start fixing this problem. You see we don’t get this error our selves, so we need somebody with the error to check if our attempts at fixing it work or not.

    Thanks a lot!
    Niels

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