[JalenR11]

Hi, thanks for the help. I tried using full work area feature on the tablet, the menus did not show up long enough and went back to not showing at all. I have a XP pen Deco mini 7 but came across the same issue.

[Niels]

OK, thanks a lot Jalenr11. So it seems we haven’t found the right solution yet…

[Marc Caldwell]

Hi, I tried to simulate the AP “menu not showing up long enough” problem, using my XP-Pen. If, using the stylus, I simply tap on any AP menu item, it won’t drop down (show up). That’s normal. You must click the button found on the side of the stylus (as in/if left-click mouse) get get the menus to drop down. I assume the menu items highlight when running the stylus over them. I hope that helps.

[Niels]

Thanks a lot Marc. I’m sorry I can’t just check this my self.

Jalenr11, following Marc’s comment, does that help you?

[Eric Duchesnes]

Hi Niels !.. it’s been a while !.. I’ve got the same problem : The Menu seems to not recognize that my pencil want to access with a simple clic :  I press the pencil tip on it … but nothing happens !…  The only way to reach the Menu details is with my mouse… I ‘m using a wacom cintiq pro 24 with the latest driver from wacom, Nvidia, running Windows 10 Pro on a Asus laptop ( intel i7 ).  I hope you’ll soon find the solution !.. Have a good day !..

[Eric Duchesnes]

Hi Niels !.. I’m back… may be the following elements will help you :  The problem is not that the software does not recognize that the pencil is hovering the menu because the FACT is that the label Menu changes to a blue background, for example ” Window ” , ” Pick-Up ” etc … So what I am thinking about is to add the instruction to roll down the choice offered in this particular Item : for  ” Window ” there is  ” Reference Display “, ” Show Toolbar “, ” Place Toolbar at opposite side “,  and so on … Because the thing is :  when the software actually detects the pen tip howering for example Window I can slide to get Pick-Up, Xsheet, Light Table : no problem the Menu are rolling down all the options for their respective ” Own Menu “.  THE PROBLEM comes from the obligation to CLICK LEFT on the Mouse to Roll down the Options of the ” Menu ” :  When the software detects the click on the title of the Menu, the software shoud immediatly open the Options relative to this Menu : for example ” Pick-Up ” will show Lasso, Cutter.  I hope this will help !.. Have a good day !..  ( with the mouse I MUST ” Click Left ” to open every Menu choice, hovering over Pick-up or something else is not sufficient, I must ” Click Left ” to choose an option ).  May be there is an instruction as ” On Mouse or Pen-Tip Hovering, show Options from ” Menu “… I hope this helps !.. Bye !..

[Niels]

Thanks Eric! Very helpful! I’ll show this to Frederik (lead programmer). Thank you!

[Andy Latham]

Hi Niels!

I just wanted to report that I also have this problem. I’m on Windows 11, with a Wacom One screen tablet. I have tried turning Windows Ink off and on, and tried playing around with the proportions options (not that that does much on a screen tablet), but nothing fixes the problem. The menu items (File, Edit, Draw, etc) highlight when I hover over them with my stylus, but nothing happens when I press them. Everything else works fine. I can press toolbar buttons, draw, and minimize, maximize and close the program with the standard Windows buttons at the top right.

[Niels]

Hi Andy. Because you and so many others are reporting this, it means a lot of people must experience this issue. It has our attention. Thank you!

[Marc Caldwell]

Hi all,

With the stylus pen, you must LEFT CLICK on the menu, not just hover or press on it. The same goes with using a mouse.

[Andy Latham]

Hi Marc, pressing on it with the stylus IS left-clicking.

[Marc Caldwell]

Hi Andy,
Yes, that is correct. And that’s how my stylus (for XP-Pen) works on Word, Firefox, etc. But with AP I need to apply a kind of double-click, it seems — pressing on the menu using the stylus, and then left clicking.

[Andy Latham]

That doesn’t work for me. If I assign “left click” to the side button on my stylus and try using that, nothing happens still.