• January 3, 2024 at 1:49 pm #6259
    melissa bevickmelissa bevick
    Participant

    i can’t paste my activation key , it wont let me even type it in manually only the first 6 slots ,i dont know what might cause this , i uninstalled it and installed it again and still the same thing happens, what can i do? and sorry for my immaculate inglish 🙂 jk.

    January 3, 2024 at 2:09 pm #6260
    Niels Krogh MortensenNiels
    Keymaster

    That is the weirdest thing ever!! Thanks for getting in contact about it Melissa!

    I’ll ask the more technically literate people about this and get back to you asap…

    January 3, 2024 at 2:15 pm #6261
    Niels Krogh MortensenNiels
    Keymaster

    Haha – could it be this? You just need to paste the whole key, including the hyphens/dashes! 🙂

    Please let me know if this works.

    Best,
    Niels

    January 3, 2024 at 2:24 pm #6262
    melissa bevickmelissa bevick
    Participant

    yes that was it, i accidentally copied the whole text from the email surrounding the key ,but i still dont understand why i couldn’t type it in manually. although thanks for the helpful directions 🙂

    January 3, 2024 at 3:55 pm #6263
    Niels Krogh MortensenNiels
    Keymaster

    This is the first time anybody has mentioned this. But we will make sure it works fully in the next release. Thanks again!

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