• January 21, 2024 at 5:20 pm #6327
    Acute RoquetAcute Roquet
    Participant

    I am trying to install Animation Paper for the first time.

    Neither the 64 or 32 bit binaries work, instead the produce the following error:

    I am copying the log file below:

    [57CC:9454][2024-01-20T14:01:58]i001: Burn v3.11.2.4516, Windows v10.0 (Build 22621: Service Pack 0), path: C:\Users\ozdgr\AppData\Local\Temp\{F83AE20E-5086-4623-9135-5AB246032AFB}\.cr\AnimationPaper_x86.exe
    [57CC:9454][2024-01-20T14:01:58]i000: Initializing version variable ‘VCRedist2015’ to value ‘14.38.33130.0’
    [57CC:9454][2024-01-20T14:01:58]i009: Command Line: ‘-burn.clean.room=C:\Users\ozdgr\Downloads\AnimationPaper_x86.exe -burn.filehandle.attached=572 -burn.filehandle.self=592’
    [57CC:9454][2024-01-20T14:01:58]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Users\ozdgr\Downloads\AnimationPaper_x86.exe’
    [57CC:9454][2024-01-20T14:01:58]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value ‘C:\Users\ozdgr\Downloads\’
    [57CC:9454][2024-01-20T14:01:58]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\ozdgr\AppData\Local\Temp\Animation_Paper_v5.0_Alpha_8_(32-bit)_20240120140158.log’
    [57CC:9454][2024-01-20T14:01:58]i052: Condition ‘VersionNT >= v5.1’ evaluates to true.
    [57CC:9454][2024-01-20T14:01:58]i000: Setting string variable ‘WixBundleName’ to value ‘Animation Paper v5.0 Alpha 8 (32-bit)’
    [57CC:9454][2024-01-20T14:01:58]i000: Setting string variable ‘WixBundleManufacturer’ to value ‘Animation Paper ApS’
    [57CC:680C][2024-01-20T14:01:58]i000: Setting numeric variable ‘WixStdBALanguageId’ to value 1033
    [57CC:680C][2024-01-20T14:01:58]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘4.8.13.0’
    [57CC:9454][2024-01-20T14:01:58]i100: Detect begin, 2 packages
    [57CC:9454][2024-01-20T14:01:58]i052: Condition ‘VersionNT = v6.3’ evaluates to false.
    [57CC:9454][2024-01-20T14:01:58]i052: Condition ‘VersionNT’ evaluates to true.
    [57CC:9454][2024-01-20T14:01:58]i000: Setting version variable ‘VCRedist2015x86’ to value ‘14.32.31326.0’
    [57CC:9454][2024-01-20T14:01:58]i052: Condition ‘VCRedist2015x86 >= VCRedist2015’ evaluates to false.
    [57CC:9454][2024-01-20T14:01:58]i101: Detected package: VC_redist.x86.exe, state: Absent, cached: None
    [57CC:9454][2024-01-20T14:01:58]i101: Detected package: X86_AP, state: Absent, cached: None
    [57CC:9454][2024-01-20T14:01:58]i052: Condition ‘NOT (VersionNT = v6.0 AND ServicePackLevel < 2)’ evaluates to true.
    [57CC:9454][2024-01-20T14:01:58]i052: Condition ‘NOT (VersionNT = v6.1 AND ServicePackLevel < 1)’ evaluates to true.
    [57CC:9454][2024-01-20T14:01:58]i052: Condition ‘NOT (VersionNT = v6.3 AND NT603HALVER < v6.3.9600.17031)’ evaluates to true.
    [57CC:9454][2024-01-20T14:01:58]i199: Detect complete, result: 0x0
    [57CC:680C][2024-01-20T14:02:02]i000: Setting numeric variable ‘EulaAcceptCheckbox’ to value 1
    [57CC:9454][2024-01-20T14:02:02]i200: Plan begin, 2 packages, action: Install
    [57CC:9454][2024-01-20T14:02:02]i052: Condition ‘VersionNT’ evaluates to true.
    [57CC:9454][2024-01-20T14:02:02]w321: Skipping dependency registration on package with no dependency providers: VC_redist.x86.exe
    [57CC:9454][2024-01-20T14:02:02]i000: Setting string variable ‘WixBundleLog_VC_redist.x86.exe’ to value ‘C:\Users\ozdgr\AppData\Local\Temp\Animation_Paper_v5.0_Alpha_8_(32-bit)_20240120140158_000_VC_redist.x86.exe.log’
    [57CC:9454][2024-01-20T14:02:02]i052: Condition ‘VersionNT’ evaluates to true.
    [57CC:9454][2024-01-20T14:02:02]i000: Setting string variable ‘WixBundleRollbackLog_X86_AP’ to value ‘C:\Users\ozdgr\AppData\Local\Temp\Animation_Paper_v5.0_Alpha_8_(32-bit)_20240120140158_001_X86_AP_rollback.log’
    [57CC:9454][2024-01-20T14:02:02]i000: Setting string variable ‘WixBundleLog_X86_AP’ to value ‘C:\Users\ozdgr\AppData\Local\Temp\Animation_Paper_v5.0_Alpha_8_(32-bit)_20240120140158_001_X86_AP.log’
    [57CC:9454][2024-01-20T14:02:02]i201: Planned package: VC_redist.x86.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
    [57CC:9454][2024-01-20T14:02:02]i201: Planned package: X86_AP, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [57CC:9454][2024-01-20T14:02:02]i299: Plan complete, result: 0x0
    [57CC:9454][2024-01-20T14:02:02]i300: Apply begin
    [57CC:9454][2024-01-20T14:02:02]i010: Launching elevated engine process.
    [57CC:9454][2024-01-20T14:02:06]i011: Launched elevated engine process.
    [57CC:9454][2024-01-20T14:02:06]i012: Connected to elevated engine.
    [6D44:745C][2024-01-20T14:02:06]i358: Pausing automatic updates.
    [6D44:745C][2024-01-20T14:02:06]i359: Paused automatic updates.
    [6D44:745C][2024-01-20T14:02:06]i360: Creating a system restore point.
    [6D44:745C][2024-01-20T14:02:06]i361: Created a system restore point.
    [6D44:745C][2024-01-20T14:02:06]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{66d726a2-b998-4f9a-aa4d-52c1a33f8081}, options: 0x7, disable resume: No
    [6D44:745C][2024-01-20T14:02:06]i000: Caching bundle from: ‘C:\Users\ozdgr\AppData\Local\Temp\{8B1159CA-A7F8-4B39-BDA5-21DAF8E1A463}\.be\AnimationPaper_x86.exe’ to: ‘C:\ProgramData\Package Cache\{66d726a2-b998-4f9a-aa4d-52c1a33f8081}\AnimationPaper_x86.exe’
    [6D44:745C][2024-01-20T14:02:06]i320: Registering bundle dependency provider: {66d726a2-b998-4f9a-aa4d-52c1a33f8081}, version: 4.8.13.0
    [6D44:745C][2024-01-20T14:02:06]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{66d726a2-b998-4f9a-aa4d-52c1a33f8081}, resume: Active, restart initiated: No, disable resume: No
    [57CC:9124][2024-01-20T14:02:06]i336: Acquiring container: WixAttachedContainer, copy from: C:\Users\ozdgr\Downloads\AnimationPaper_x86.exe
    [57CC:9124][2024-01-20T14:02:06]i000: Setting string variable ‘WixBundleLastUsedSource’ to value ‘C:\Users\ozdgr\Downloads\’
    [57CC:21FC][2024-01-20T14:02:07]e000: Error 0x80070570: Failed to extract all files from container, erf: 1:4:0
    [57CC:9124][2024-01-20T14:02:07]e000: Error 0x80070570: Failed to begin and wait for operation.
    [57CC:9124][2024-01-20T14:02:07]e000: Error 0x80070570: Failed to extract payload: a1 from container: WixAttachedContainer
    [57CC:9124][2024-01-20T14:02:07]e312: Failed to extract payloads from container: WixAttachedContainer to working path: C:\Users\ozdgr\AppData\Local\Temp\{8B1159CA-A7F8-4B39-BDA5-21DAF8E1A463}\A4674A750FC279022E4F4C3F18E2523C74668BF1, error: 0x80070570.
    [57CC:9454][2024-01-20T14:02:07]e000: Error 0x80070570: Failed while caching, aborting execution.
    [6D44:745C][2024-01-20T14:02:07]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{66d726a2-b998-4f9a-aa4d-52c1a33f8081}, resume: None, restart: None, disable resume: No
    [6D44:745C][2024-01-20T14:02:07]i330: Removed bundle dependency provider: {66d726a2-b998-4f9a-aa4d-52c1a33f8081}
    [6D44:745C][2024-01-20T14:02:07]i352: Removing cached bundle: {66d726a2-b998-4f9a-aa4d-52c1a33f8081}, from path: C:\ProgramData\Package Cache\{66d726a2-b998-4f9a-aa4d-52c1a33f8081}\
    [6D44:745C][2024-01-20T14:02:07]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{66d726a2-b998-4f9a-aa4d-52c1a33f8081}, resume: None, restart initiated: No, disable resume: No
    [57CC:9454][2024-01-20T14:02:07]i399: Apply complete, result: 0x80070570, restart: None, ba requested restart: No

    January 21, 2024 at 8:33 pm #6331
    Niels Krogh MortensenNiels
    Keymaster

    Hi Acute,

    Thanks a lot for this. I can see from your other forum post that you got it to install after all. What happened?

    Best,
    Niels

    January 22, 2024 at 3:12 am #6335
    Acute RoquetAcute Roquet
    Participant

    No I wasn’t able to run either installer.
    I used the .zip provided and manually put it in my programs folder.
    On the Surface Tablet however the 64 bit installer worked fine. It’s possible it’s because the Surface Book is on an older version of Windows maybe?

    January 22, 2024 at 6:51 am #6337
    Niels Krogh MortensenNiels
    Keymaster

    OK, thanks. Yeah, it sounds like that’s the explanation.

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