[oscar guerrero]

When I’m trying to export my project into an image sequence the program doesnt do anything, I’ve reinstalled it but it doesnt fix the issue, It only creates a 0 bytes file for a second and then it disappears. Its my only problem so far with the program

[Niels]

Thanks very much for reporting this. We will investigate and get back to you with advice – hopefully within a few hours from now.

What system are you on – Windows 10?

[Niels]

Follow up  questions:

Do you by any chance export your files directly to MS OneDrive, Google Drive or other kind of cloud based drive? (Not that it should be any problem)

Is it only this one scene of yours having this issue – or is it any scene? Even a completely new scene (one blank frame)? (could you please try it)

Cheers,
Niels

[oscar guerrero]

No, I tried exporting to both of my local drives and I’ve tried it in multiple projects, I tried to do it on a blank one as you said and it produces the same outcome

[oscar guerrero]

I am in windows 10, yes

[Niels]

OK, thanks very much for trying these things and letting me know. The problem is we can’t reproduce the error here. But we’ll find a way to get this corrected.

I will let you know when we have solution for you!

And by the way, in the meantime, you are welcome to send your ap file(s) to me, then I can export them for you and send the png’s back to you. My email is the one you got your activation key from.

Thanks again,
Niels

[oscar guerrero]

Thank you so much but this morning I unplugged and plugged my hard drives and that seemed to solve the issue, the problem seems to lie on an specific folder because I still cant export in it, if i’m able to replicate or find the specific bug it I’ll let you know the steps I took

[Niels]

Thanks a lot Oscar. I’m happy you found your own solution. And maybe it was actually a local file/folder problem and not something in Animation Paper. But let me know if it continues elsewhere with other folders. Thank you!

[Shunhua]

Hey Niels,

I have also been experiencing the same issue. My system is Windows 10.  And it has been stuck on exporting MP4 site for quite a while.

[Niels]

OK, thanks for reporting this Shunhua!

I might get back to you if we have any questions or if we have a new version we want you to test.

Thanks,
Niels