[ramez h]

I am running mac os high sierra 10.13.6. Recently when i cmd+s or even if i go to file save the window comes up with the save progress bar and then it blanks out andthe software is frozen, i cannot draw any more. I am able to cmd+q to quit and it asks me to save before quitting (which works).

im not able to attach a screenshot which shows the error

• This topic was modified 4 years ago by ramez h.
• This topic was modified 4 years ago by ramez h.

[Niels]

Thanks Ramez. Interesting.

Don’t worry about a screenshot. But one thing:

What happens if you load the file again? Are you able to reproduce this problem – does it happen again when you try to save it a second time?

Thanks a lot for your help!

[ramez h]

Hi Niels,

Yes it happens again if i open the file and save. Sometimes it will go back to normal where i save and it doesnt freeze but its more common i experience the freezing than not.

[Niels]

OK, great. Would you mind emailing the file to me? Then we can analyse it and hopefully get a clue to what the problem is. You have my email address from when you got your activation key.

Thanks a lot,
Niels