[Konstantin]

Hello!
I am wondering what are the minimum machine parameters required for the program to work?
I have Intel(R) Core(TM) i5-2500 CPU@3.30 GHz, 16 GB of RAM, but my program freezes when i start making more than one frame.
Konstantin.

[Niels]

Hi Konstantin,

We haven’t yet set a minimum requirement. But your specs seem very well to me.

This must be something else. Are you able to reproduce this problem? It would be great if you could write a step-by-step on how to provoke this issue – or even do a screen-recording and send to me.

Very much appreciated!

Cheers,
Niels

[Konstantin]

Hey. I added a gif and I don’t know if it will play as a video or not. in general, I opened it, started editing and literally a minute later everything began to freeze

Konstantin

 

[Konstantin]

no gif does not start(((

[Konstantin]

video test

[Konstantin]

So what could it be connected with?

[Konstantin]

I drew a little, then decided to roll back the changes and got this picture

[Konstantin]

If you save and reopen, then the changes that were received with undo remain

[Konstantin]

[Niels]

Thanks for the video.

Just so I understand – the freeze does NOT appear after you start AP with a blank scene and just make a few edits. It appears after you load your file and then do some edits. Is that correct?

The blocky glitches around the lines and undo areas is something unrelated. Other people have reported this. It seems to happen only with certain older graphics cards. We are working on a solution for this problem.

Cheers,
Niels

[Konstantin]

It shows up even if i work long enough without rebooting((((

[Niels]

OK, I’m trying to understand exactly when this happens. This is important for us to be able to do something about it.

So now you are talking about the freeze, right?

So it freezes when you load your file and work just a little.

And it freezes if you start from scratch but work longer.

Is that correct?

Any pattern in what it is you are doing in order to make it freeze?

[Konstantin]

Hey.
I understand that these lines should not be. This is all very unpleasant. Maybe you have a test version that can fix this problem. I am happy to test her.
Here’s another example of program behavior. at the end I press Ctrl+Z video

[Konstantin]

maybe I need to make some settings on the system? I really want it to work fine. I have a desire to make a small present for my wife.

[Niels]

Thanks for the video. Yeah, it is not at all usable when it behaves like it does for you. We need to fix it before you can use it. Hopefully we will find the course of the problem and figure out a solution. I hope a fix will be part of our next release – Alpha 4.

I don’t think any system settings will change this, but I must admit I don’t know for sure. Maybe. 🙂