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Crash when flipping my pen

#1 · March 15, 2026, 1:40 pm

Hello!

I have a pen that has an eraser/shortcut at the other end of my pen which is configured to the default eraser setting (which I assume scans for the eraser settings in a software). I usually flip my pen when I want to erase something, which works fine, but then the program crashes when I flip back to drawing. When I switch between D to E manually everything works. This is likely an issue concerning the type of tablet I have in combination with the software. I have a "xencelabs pen tablet, Medium Bundle SE". This isn't a huge issue but I thought I'd mention it anyway. 🙂

kind regards, Judith

#2 · March 15, 2026, 7:44 pm

Hi Judith,

I am very grateful that you wrote about this! Of course it is not supposed to crash - and thanks to you we can now hunt for the problem and fix it.

Are you on Windows? Which version? And is Animation Paper the latest version - beta 3?

Anyway, we will investigate - and we might have followup questions. Also I will get back to you with a test build of the software, when we find a solution, so you can test it and we can make sure it actually works.

Thanks again! I'll be in touch,
Niels

Judith has reacted to this post.

#3 · March 15, 2026, 11:29 pm

Hello,

Thank you so much for the quick reply! I am on Windows 11 and on the latest version of Animation Paper: beta 3. I'll be sure to check in regularly and answer any questions to the best of my ability.

Thank you so much for the wonderful support,

Judith

#4 · March 16, 2026, 8:17 pm

Thank you! You can "subscribe" to this thread, so you will be notified on email, if something happens.