January 5, 2021 at 11:45 pm
#3404
Niels
Keymaster
Thanks for mentioning this Sawyer.
This is a known issue, that we need to fix. It has to do with the setup of monitors if you have two or more monitors connected (the Huion counts as a monitor). As far as I understand, the offset problem only happens when the monitors are set up in Windows to be above each other (as opposed to side by side).
Maybe you could check this for me? Are your monitors set up above each other? Does the cursor offset problem go away with side by side setup?
Please let me know. This will help us find the problem and fix it properly.
Best,
Niels