• December 30, 2021 at 10:55 pm #4202
    Leonardo TorresLeonardo Torres
    Participant

    Hi Niels,

    I want to apologize because I realized I misspelled my email and I was wondering how long do it take for the activation key to get to my inbox. Sorry and have a great day.

    Thank you

    January 1, 2022 at 10:48 am #4208
    Niels Krogh MortensenNiels
    Keymaster

    No problem Leonardo! People making typos in their email happens quite often. I get the bounced registration emails. Sometimes I can guess the correct email if it is registered from a gmail or something – like name@gmial.com. But mostly there’s no chance and I just have to hope people realize their error and registers again. Like you did. Thanks!

    May 25, 2022 at 8:35 pm #4762
    Ingrid CamposIngrid Campos
    Participant

    Hello.
    To me the page says that the activation key has sent but it hasn’t arrived to my email.

    What should I do?

    May 26, 2022 at 8:04 pm #4763
    Niels Krogh MortensenNiels
    Keymaster

    You can check your spam filter – it might end up there. But often the problem is that people make typos in their email, so I get a bounced email message instead. I actually got a lot of bounced emails today. So please just try again, and make absolutely sure you type your email correctly and also check you are using an email that is actually working (inbox not filled up or other things that make it bounce).

    Let me know if you succeed or if you are still experiencing problems.

    Best,
    Niels

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