August 9, 2021 at 11:28 am #3835
Selena NSelena N

Hello.  I downloaded the alpha recently for Windows (I have Win 10 Pro 64 bit).  The version is

When I tried to install I received an Error 0x80070570 Failed to Extract to files container.

I have the logs from my install as an administrator since I thought that might be the problem.  I even tried moving the exe to the desktop to install it to see if having it on the same drive as the error would help, and it did not.

I re-downloaded and tried again with the same error.  I even tried compatibility mode just in case.

Here is the relevant part of the log file.

I even tried extracting the EXE to a directory and it requires a password so I couldn’t really look to see if it was an issue with the internals (which is fair, I was just trying to investigate as much as possible before reporting as a bug).

Caching bundle from: ‘C:\WINDOWS\Temp\{6663BCAC-EC92-4CCA-864B-BBEE62ACFE24}\.be\AnimationPaper_x64.exe’ to: ‘C:\ProgramData\Package Cache\{4c40503a-2537-4744-b4a3-04c18cd4e327}\AnimationPaper_x64.exe’
[02EC:2844][2021-08-09T04:12:56]i320: Registering bundle dependency provider: {4c40503a-2537-4744-b4a3-04c18cd4e327}, version:
[02EC:2844][2021-08-09T04:12:56]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4c40503a-2537-4744-b4a3-04c18cd4e327}, resume: Active, restart initiated: No, disable resume: No
[2690:31C0][2021-08-09T04:12:56]i336: Acquiring container: WixAttachedContainer, copy from: S:\Art Programs Install Files\AnimationPaper_x64.exe
[2690:31C0][2021-08-09T04:12:56]i000: Setting string variable ‘WixBundleLastUsedSource’ to value ‘S:\Art Programs Install Files\’
[2690:0698][2021-08-09T04:12:56]e000: Error 0x80070570: Failed to extract all files from container, erf: 1:4:0
[2690:31C0][2021-08-09T04:12:56]e000: Error 0x80070570: Failed to begin and wait for operation.
[2690:31C0][2021-08-09T04:12:56]e000: Error 0x80070570: Failed to extract payload: a1 from container: WixAttachedContainer
[2690:31C0][2021-08-09T04:12:56]e312: Failed to extract payloads from container: WixAttachedContainer to working path: C:\WINDOWS\Temp\{6663BCAC-EC92-4CCA-864B-BBEE62ACFE24}\93899A8BEA1A25A2383621B1DE13A4FC415FD848, error: 0x80070570.
[2690:1674][2021-08-09T04:12:56]e000: Error 0x80070570: Failed while caching, aborting execution.
[02EC:2844][2021-08-09T04:12:56]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4c40503a-2537-4744-b4a3-04c18cd4e327}, resume: None, restart: None, disable resume: No