[Niels]

Thank you.

[Niels]

OK, thanks Christ – noted.

[Niels]

Cool! You are most welcome, Christ! And thanks for all your mentions by the way! 😉

[Niels]

Wait… Just looked again. Something weird is going on! 😀

More investigation… maybe it IS a bug…

We’ll get back to you…

[Niels]

OK, it’s not that the backlight doesn’t work. But I can’t decide if there’s a specific part/algorithm of what I intended that is flawed or not. I need to look into the details some more.

Your green layer, called “2”, has this fully opaque area at the bottom 1/4 of the frame. Also your layer opacity is set to 100%. This is why it doesn’t allow what you draw in that part of the frame to be visible. If you either turn that layer off or just lower the opacity (temporarily), you can see your drawings on top through the backlight.

This is an interesting special case. I’ll dive deeper into it soon.

Thanks,
Niels

[Niels]

Just got it now! Thanks Joules!

[Niels]

I haven’t received it. Strange. I checked my spam folder as well. Did you use niels@animationpaper.com?

[Niels]

Hi Joules!

First of all! Very creative use of the limited layer colours! 😉 I had to look twice to get the brown tree trunks 😀

Would you mind emailing your .ap file to me, so I can better investigate what the problem might be? Maybe you found a bug, that we need to fix! My email address is the one you got your activation key from. Thanks very much!

Best,
Niels

[Niels]

OK, thanks for this DD!

Can you tell me a little what you did before it happened? And was it going increasingly slower over time or did it happen suddenly – so it was fast at one undo and then suddenly slow at the next? What was it you were trying to undo?

Thanks for helping out!

Niels

[Niels]

Hi Gabriel,

Thanks for your post!

I am not sure what the problem is when installing. I checked and our download files are good.

I do think I know what the problem is with the lines though! Do they appear very blocky? With a noisy garbage “texture”?

Please email me (my email is the one you got your activation key from) – then I can get back to you with a few steps you must do. This should fix the blocky lines problem for you.

Thanks,
Niels

[Niels]

Thank you very much both of you! It certainly looks like a bug – we will get it fixed, because of you! Much appreciated!

Aria, I only have your one response. Thanks for being persistent!

Thanks again,
Niels

[Niels]

Hi Aria,

Thanks for writing.

So you are saying – that every time you stamp down a selection, playback is automatically started? That is really strange. Not supposed to happen of course.

Can you explain what exactly it is you are doing? I mean, do you use any shortcuts (which ones)? Please take me through it step by step.

I hope to either find a thing you are doing “wrong”, i.e. a thing can be misunderstood because it is not made clear enough in Animation Paper – or – it’s a bug and we find a way to reproduce that bug. Either way, it is important, so we can fix Animation Paper.

Please get back to me. Thanks a lot!
Niels

[Niels]

You can check your spam filter – it might end up there. But often the problem is that people make typos in their email, so I get a bounced email message instead. I actually got a lot of bounced emails today. So please just try again, and make absolutely sure you type your email correctly and also check you are using an email that is actually working (inbox not filled up or other things that make it bounce).

Let me know if you succeed or if you are still experiencing problems.

Best,
Niels

[Niels]

Alright, thanks for clarifying. Appreciated!

[Niels]

Thanks for all this interesting information, Scribbling Turtle!

Do I understand correctly, that you did have pressure sensitivity when using the portable version, but didn’t with the normally installed version? (until you did the qt.conf trick)

When you activate the “use the Pen as a mouse in some Apps” option, doesn’t that affect the quality of your pen strokes? I mean, do you lose pressure or input resolution? Or does it have any other negative effect for you? From what I can see in your video things look normal – but hard for me to tell really.