[JalenR11]

Hi, the file worked properly when I imported it in one animation software, but was unsupported in other software that I used. I think it depends on what programs can support the file. Thank you and to Frederik as well for your help.

[JalenR11]

It is fine. I had to reupload screenshots and replies to the forum but was able to. For some reason the messages dissappear when I try to edit replies. I exported another animation like you suggested and the same error occured. I made a quick test animation to share with you and sent two files to your email. I tried to export that file and got the same issue. The problem seems consistant.

Thank you.

 

Below is a screenshot of the error    

[JalenR11]

Windows 11 Home is the operating system

[JalenR11]

• This reply was modified 3 months ago by JalenR11. Reason: Reupload

[JalenR11]

Below are screenshots of the errors in another program and media player.

 

• This reply was modified 3 months ago by JalenR11.

[JalenR11]

You are welcome and it’s ok the specs were given to you before. The specs will be different this time because I use a different Laptop.

Specs:

Windows 10 Home 64 bit Operating system, x64 based processor

Graphics Card/Processor: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx 2.00 GHZ

Memory: RAM 8.00 GB

 

[JalenR11]

Yes, the stroke does lag a bit when zoomed in more on the canvas compared to when it is zoomed out. For example, it is like when there is less stabilization on a brush, it moves faster on a canvas at a lower number but when the stabilization is higher, the brush moves a little bit slower.  Please let me know if you are able to understand.

[JalenR11]

You’re welcome

[JalenR11]

You’re welcome and that is fine.

[JalenR11]

Thank you for all that you and your team do to try to fix these issues and hope all goes well. Even though there are issues I thought it was interesting and fun using the program and am willing to help the best I can.

[JalenR11]

You’re welcome and it’s okay. The same pixelation applies when I use the lasso, cutter, and All(Whole Drawing) tools after I try to cut the drawing and move it around or scale it. Here is another video that shows it.

https://drive.google.com/open?id=1hUq1UClc9oOmVf5htpSCnzjd06SXAE6f

My laptop doesn’t have a graphics card as it is outdated but here are the specs as I mentioned before.

The Installed memory(RAM) is 4.00 GB
The processor is Intel(R) Pentium(R) CPU P6200 @2.13GHz
System Type is 64-bit Operating System, x64-based processor
and the windows edition is Windows 8.1

The laptop itself is a Toshiba.

[JalenR11]

Here is a video I recorded in the link below that shows what I am talking about. Please watch it all the way through. Hope this helps.

https://drive.google.com/file/d/1LhW5T98N0v3i_DkpSVIIUBDGHnspUjbw/view?usp=sharing

[JalenR11]

Hi, I just wanted to know if there has been a solution yet to the start up. If not then that’s fine. Hope things get resolved and that all goes well for you all.

[JalenR11]

You’re welcome.

[JalenR11]

The Installed memory(RAM) is 4.00 GB
The processor is Intel(R) Pentium(R) CPU P6200 @2.13GHz
System Type is 64-bit Operating System, x64-based processor
and the windows edition is Windows 8.1

The laptop itself is a Toshiba and is outdated but works well.