[JalenR11]

Hi, thanks for the help. I tried using full work area feature on the tablet, the menus did not show up long enough and went back to not showing at all. I have a XP pen Deco mini 7 but came across the same issue.

[JalenR11]

you are welcome

[JalenR11]

you are welcome.

[JalenR11]

Ok thank you. I sent a video to your email that demonstrates what happens after I clicked on the desktop icon to open Animation Paper.

 

 

[JalenR11]

Hi, I recently installed the software again and made a comment on another post that was similar to some of the problems I facing with the menu options in the software when using the tablet. When I open the software, it still shows a pop up window that disappears fast and then the software opens. Did the team find anything and if so will there be another installer if it becomes resolved? Thank you.

[JalenR11]

Hi, I was also experiencing the same issue. I am using an Xp Pen tablet that is the Deco Mini 7. In another post, I mentioned that when I tried to click on the menu options at the top of the program with the tablet, the drop down options did not appear like they should. However, when I used the touchpad, the menu options worked fine. I used the tablet before on the previous version of Animation Paper and the menu options worked fine, but with Alpha 8.1 they did not.

I recently reinstalled the program to see if anything changed but it still does not work properly.

 

[JalenR11]

You are very welcome 🙂 I want to do my best to help in some way. Okay, thank you as well.

[JalenR11]

Hi, the file worked properly when I imported it in one animation software, but was unsupported in other software that I used. I think it depends on what programs can support the file. Thank you and to Frederik as well for your help.

[JalenR11]

It is fine. I had to reupload screenshots and replies to the forum but was able to. For some reason the messages dissappear when I try to edit replies. I exported another animation like you suggested and the same error occured. I made a quick test animation to share with you and sent two files to your email. I tried to export that file and got the same issue. The problem seems consistant.

Thank you.

 

Below is a screenshot of the error    

[JalenR11]

Windows 11 Home is the operating system

[JalenR11]

• This reply was modified 10 months ago by JalenR11. Reason: Reupload

[JalenR11]

Below are screenshots of the errors in another program and media player.

 

• This reply was modified 10 months ago by JalenR11.

[JalenR11]

You are welcome and it’s ok the specs were given to you before. The specs will be different this time because I use a different Laptop.

Specs:

Windows 10 Home 64 bit Operating system, x64 based processor

Graphics Card/Processor: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx 2.00 GHZ

Memory: RAM 8.00 GB

 

[JalenR11]

Yes, the stroke does lag a bit when zoomed in more on the canvas compared to when it is zoomed out. For example, it is like when there is less stabilization on a brush, it moves faster on a canvas at a lower number but when the stabilization is higher, the brush moves a little bit slower.  Please let me know if you are able to understand.

[JalenR11]

You’re welcome