[Niels]

Hi Abdul,

Yeah, I saw your email to me about this and answered you. Here’s my answer:

Did you install Animation Paper? (I guess you must have)

When you run Animation Paper it automatically opens a small window asking for the key.

Let me know if that helped you?

Best,
Niels

[Niels]

You should be able to import as a sequence, not one frame at a time. Anyway, I am happy to help and convert your ap file to mp4 or Quicktime for you. You can email it to me or email a link for the file. My email address is the one you got your activation key from.

We are actually doing the mp4 and Quicktime Prores implementation as we speak. So it will be part of the next release (Alpha 4). It is not yet decided when that will be, because it depends on how much or how little we go for coloring wise.

Anyway, feel free to send me your ap file with a few words on how you want it converted.

Best,
Niels

[Niels]

Hi Sky, I recommend attending a drawing course then. 😀 Haha, sorry. Couldn’t resist. 🙂

To your real problem: I think I need more information. Did your installation go well? Did you input your activation key alright? If Animation Paper seems to run fine, then what exactly happens when you try to draw?

Best,
Niels

[Niels]

OK, thanks for explaining. It does download in one go and once you get to installation, it just installs – it doesn’t download anything extra. Anyway, I’m glad it works for you now.

[Niels]

Oh, no. Sorry for this. You seem to have stumbled into a known issue we have on some specific older graphics cards. There’s nothing you can do right now I’m sad to say. But we are working on a solution. Hopefully we will have a real fix with the next alpha release.

If it is an option for you, you could install Animation Paper on another computer to check it out there. Otherwise, patience it the only option. Sorry.

Best,
Niels

[Niels]

Thanks for mentioning this Luna.

I am not sure I understand what you are saying exactly. You had to download Animation Paper three times – because it failed to find the destination it needs to install to? It doesn’t make sense to me. Could you try to describe it more – does the installation process display any errors or warnings?

Yes, you are free to install Animation Paper where ever you want. Default is in your program files folder, but you can just change that when you install.

Almost all functionality has keyboard shortcuts. It’s a good idea to memorise your most important tools and features – take a look at the shortcuts here: https://animationpaper.com/animation-paper-keyboard-shortcuts-for-pc/

In the current alpha version (alpha 3) it is not yet possible to customise the shortcuts. But it will soon be – with one of the following alpha releases.

Let me know about your question 1 and if you have anything else.

Cheers,
Niels

[Niels]

Thanks, easy mirroring noted.

I am happy to hear that it actually helped tracing. At least you can go on with your project now. Also, this points to the lasso-issue being the problem afterall.

• This reply was modified 3 years, 11 months ago by Niels.

[Niels]

Wow, AP is acting weird for you! Haven’t seen any of this my self and haven’t heard of others having these problems. But something’s wrong. I’m very happy and thankful you are discovering these things – I just have no idea how to find the underlying problems. 🙁

One thing could be fairly easy to investigate though, I hope! And that is your file loading and seen as being modified right away. Does that happen every time you load that file? Please save it (and only experiment with copies) – don’t ever overwrite it. We need it for examination.

Just let me know if it happens again when you load it again. Thanks for all your help!

Best,
Niels

[Niels]

Thanks, I always try to reply as fast as possible. 🙂

And thanks for checking your RAM specs for me. Doesn’t sound like the problem either. 🙁

Tracing your drawings onto a new layer, and then removing the old layer, should hopefully reduce the file size considerably. Interesting to see if it changes anything with the lagging issue. Looking forward to learn about your results!

[Niels]

Thanks for this.

I am not sure what is causing this lagging and crash. 280 frames and only one layer shouldn’t be a problem at all. That your file is 628 mb (quite large actually), tells me something is going on. So for some reason data is piling up. It could be because of lasso use, even though it doesn’t sound like you used it that much.

How much free memory do you have? I mean, if your computer is running low, then it could begin to swap, which could maybe explain the lagging.

I’m just guessing here. You are welcome to (once again) send me your ap-file, so we can examine it. And please get back to me with more specs on you computer, especially how much memory (RAM) you have.

Thanks a lot,
Niels

[Niels]

Exactly. 🙂 Thanks.

[Niels]

Cool. Thanks for letting me know. Good luck and happy animating!

[Niels]

Alright, so it works now? What was the problem?

[Niels]

Oh, I see. That’s interesting. I would love to have a copy of that specific mp3 of yours then. Then I can test it here and if there’s a problem with Animation Paper we can fix it. And if not, I should be able to help you in some other way. So if it’s not a problem for you, I would be grateful if you could email me the mp3. Thanks a lot!

[Niels]

Thanks for mentioning this. My guess is that it is not the actual audio that gets corrupted – I’m thinking it could be some kind of lagging problem. Would you mind saving your scene and sending me the .ap file? Then I can have a look.

You can find my email address in your activation-key email.

Cheers,
Niels