[Niels]

Hi again Aarav,

Thanks for emailing me your file. What I mediately notice, is that the file is quite large (over 200mb), even though the animation is virtually only one layer and not super long. Nice animation though! 😉 It loads fine here on my Mac.

My guess is that you might not have that much memory in your computer? How much do you have?

Anyway, we need to have your animation (the data) cleaned up. We recently did a new feature, where you are able to “collapse” your drawings, so all the built up data is removed. This would help you in your situation. But that feature is coming in our next release (Alpha 8).

For now, the best thing is to get rid of the problematic drawings. You can trace them to new drawings before you delete them.This will clean them up. Only thing is that you can’t open the file! 😀

I’ll see if I can help with the cleaning later today. I’ll get back to you here…

Best,
Niels

[Niels]

OK, interesting. Would you mind emailing me your problematic ap file? My email address is the one you got your activation key from.

I might be able to figure out what the problem is having this file.

Thanks a lot fro your help!

Best,
Niels

[Niels]

That’s great! Thanks forgetting me know.

[Niels]

Thank you very much Derik. Kind words.

[Niels]

Thanks, Derik!

“One button push”? I’m not sure I fully understand. Isn’t it possible to configure your pad, so when hitting one button, it sends the shortcut for Add Blank (which is Ctrl ArrowDown on Windows and Cmd ArrowDown on Mac)?

Please let me know, so I can better help.

Cheers,
Niels

[Niels]

I don’t think there’s anything wrong with your computer. Have you tried updating the Wacom driver to the latest?

[Niels]

Hi Auogx,

Thanks for asking! That sounds strange. AP is supposed to be fully compatible with Wacom. It works on everything we’ve tested.

Does your Wacom work with other software?

Best,
Niels

[Niels]

Hi Manuel,

Thanks for reporting this. It is not easy to guess what is causing this annoying thing. But it sounds like it is something within the drawing data, since it is stil there after restart and reload of your scene. You mention the lasso. It could be that. Did you get the warning (window coming up, if using the lasso is slow) about that?

We actually just did a “collapse” feature – maybe this will be of great help to you. This will be part of our next release (Alpha 8).

But that doesn’t help you right now. If it is the lasso-problem, then it will definitely help to simply trace your drawing onto a new blank one. You see, the slowness is within a specific drawing. If it is copied (lassoed) to others, then they will be problematic too. So add a new blank drawing, use the light table to trace your drawing onto the new blank. Then delete the old drawing. Then you will see the filesize go way down and the speed be back up to normal again – including Undo. Hopefully this is it and this will help you.

Let me know!

Best,
Niels

[Niels]

Thanks

[Niels]

That’s great news Maria! Thanks for testing!

We’ll have this fix in the next release (Alpha 8) – so be sure to download it when it’s ready.

Also make sure to tell me, if the problem surfaces again.

Thanks,
Niels

[Niels]

I understand. Your A/B/C reasons are exactly as intended. Cool.

I do have considered making it like you suggest – and multiple other ways too. It would make sense. I decided however, on how we made it, to keep things simple. Keeping everything straight forward and uncluttered is one of my top priorities. You probably noticed 🙂

[Niels]

Hi Maria,

We have tried a thing, that might solve the problem. Can I ask you to send me an email, so I can send a test version to you so you can try it out? My email address is the one you got your activation key from. Thank you!

Best,
Niels

[Niels]

We now have a fix ready for you to test. I’m not completely confident it will work, but it is definitely worth a try. 😉 So please email me, so I can send it to you!

[Niels]

Not that it has anything to do with solving our problem – but I just can’t help mentioning that you can use this feature to easily repeat or cycle frames for the rest of the animation (instead of having all the clones or blank drawings).

The top screenshot shows the small buttons and lines indicating freeze and cycle in the left and right layers respectively.

The shot below shows you where to enable this feature.

[Niels]

Thank you again Loki!

Stupid me – I just didn’t look for the range thing 😀 The files are essentially identical (all frames included) – only the Range setting is different, as you say. Thanks anyway for sending again. Sorry. 😉

Getting back to you, when I have had a chance to look more into it….