[Niels]

Hi Aneesh,

Thanks for this!

I know it works for some. But it is entirely possible that not all kinds of touch screens are supported. We will work on that.

What kind of laptop do you have? Specs please 🙂

[Niels]

On my keyboard (danish) I press Alt and 8 or 9 to get [ or ]. I am not sure how you reach them on your keyboard, but be aware you may need to hold a modifier key (like I do with Alt).

[Niels]

That’s great! Good to know! Thanks!

[Niels]

Thanks Dom – At some point soon we will implement a way for you to change shortcuts and placement of tool icons. Especially defining what goes into the Tool Bar and the Speed Dials are important to many (of course).

[Niels]

Yes, this actually ONLY happens when (and because of) picking up (with lasso/cutter) and stamping numerous times. And ONLY if you do it numerous times in the same drawing or in copies of that problematic drawing.

You should get a warning about this in the software if it takes more than 2 seconds to pick something up. Which is insanely long. Try not to use the lasso that extensively. So, if you need to copy a drawing (frame), you do a clone of it and hit o (standing on the clone) to make it a new original. Much better than lassoing and stamping in a new blank drawing.

Then you will NOT have the slow lasso pick ups. Let me know if this works for you?

[Niels]

This has happened before to another couple of people. I don’t know what is causing this, other than it seems like some glitch in the connection or something. Because if you try again after a little while it suddenly works.

So please try again. Let me know how it goes.

[Niels]

Thanks a lot! When we get to working on this issue, I would like to return to you so we can get our attempts tested by you. That would be very helpful.

[Niels]

Hi again Kuya – and thanks for your great suggestions.

18 and 21 are already being done. You can see them as greyed out features in the menus and interface.

19 and 20 are noted. We’ll see…

Thanks!

[Niels]

Yes, this is noted already. Thanks Julien.

[Niels]

OK, thanks a lot both of you. We will look into this.

[Niels]

Yes, OK, I see. Thank you Mario.

[Niels]

Thanks for this Mario. Would it be possible for you to take a screenshot so I can see exactly how it looks?

[Niels]

Hi Leopold, I replied to your email too.

I’m not sure what happens, but our server runs just fine, so I recommend just trying again. It could have been some kind of glitch in the connection.

Let me know how it goes.

[Niels]

Wow, that is messed up. 🙂 Sorry that you have to experience this.

But thanks a lot for your comments and for the video. The video makes all the difference, so we can understand exactly what happens. What kind of graphics card do you have?

[Niels]

OK, thanks Mario and Alice. This is more data helping us find solutions.